1. Introduction
DesignOmate (“we”, “our”, or “us”) respects your privacy and is committed to protecting any personal information you may share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you install or use our Shopify app, FossEngine Product Description
By using the app, you agree to the practices described in this policy.
2. Information We Collect
When you install the app, we may collect and store the following data:
a. Shopify Store Information
- Store name
- Store URL
- Email address associated with the store
- Plan type and Shopify permissions granted
b. App Usage Data
- Number of products selected for content generation
- Prompts used for generating metadata or alt text (if any)
- Timestamps of content generation activities
c. API Keys (Optional)
- If you connect your OpenAI or Gemini API key, it is stored securely in your Shopify store’s settings via Shopify’s secure metafields/API and never shared or used for any purpose other than generating content for your store.
3. How We Use Your Information
We use the information collected to:
- Provide and improve the functionality of the Foss Engine app
- Generate product content, metadata, and image alt text using AI models
- Customize your experience and remember your preferences
- Communicate with you regarding updates, feature announcements, or support issues
We do not sell, rent, or trade your information to any third parties.
4. Data Sharing and Disclosure
We do not share your personal data with any third-party service providers, except:
- AI providers (e.g., OpenAI, Gemini and Claude): Only when you initiate a request, your prompt and product info may be sent to the AI model you’ve selected via your API key. We do not control or store their responses.
- Shopify: To maintain necessary app permissions and ensure compliance with Shopify’s Partner Program.
5. Data Security
We follow industry-standard practices to ensure your data is protected from unauthorized access, use, or disclosure. Your API keys are stored securely and encrypted using Shopify’s app settings or metafields and are never transmitted without your permission.
6. Data Retention
We retain minimal data only for as long as required to operate the app and fulfill your requests. You can uninstall the app at any time to delete associated store information.
7. Your Rights
As a user, you have the right to:
- Request access to your data
- Ask for correction or deletion of your information
- Withdraw consent for use of your data
To exercise these rights, email us at [email protected] or call us at +91 9354200590.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy from time to time.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
DesignOmate
Noida, Uttar Pradesh, India
📞 +91 9354200590
📧help@designomate.com